Properly onboarding your customers is crucial for establishing strong user adoption and facilitating retention, expansion, and advocacy throughout the customer journey. Unfortunately, many companies forget to design an onboarding strategy that sets the foundation for your users’ understanding of your product going forward.
Our panel of experts share their top strategies for building a successful and scalable onboarding program, setting and sticking to key milestones, and keeping time-to-value minimal for customers.
In this webinar, you'll learn:
How product-driven onboarding drives engagement and supplements traditional onboarding sessions or manuals
How to inform your onboarding strategy by blueprinting or mapping the user adoption phase of the customer journey
How UserIQ onboards new customers and maintains strong user adoption through a blended high-tech and high-touch model