Wednesday September 12, 2:00 PM ET

How should you consider the emotions of your customers as drivers for better user experiences and what characteristics are key for Chief Customer Officers today?

Join UserIQ’s CEO Rachel Orston on September 12th at 2pm ET as she chats with Jeanne Bliss, pioneer of the Chief Customer Officer role and customer experience expert about the trends she’s seeing in the market today, how we can deliver more human interactions with our customers, and much more.  

We’ll deep-dive into questions like:

  • What role does customer emotion play in creating better user experiences?

  • What personal traits and skills do Chief Customer Officers need to be successful? How have these skills evolved over the last few years?

  • How can current (and emerging) leaders begin mastering those skills now? 

  • Jeanne Bliss

    Founder and President of CustomerBliss

  • Rachel Orston

    CEO at UserIQ