How to Find the Right Touchpoints Throughout the Customer Journey
Customer engagement is no longer just for marketers! Developing a plan to continue nurturing customers and ensuring their success is just as important for post-sales teams who want to maintain strong, healthy customer relationships and help customers reach their most successful moments.
We're releasing this recorded webinar back to you so you can learn about finding the key touchpoints for engaging your customers in the moment, even beyond the point of purchase. Our panel explores customer engagement as the backbone of the customer relationship and shares real-world examples and tactics that work.
In this webinar, we answer questions like:
How do I measure how engaged my customers actually are?
What types of touchpoints can I use at various stages of the customer journey?
What are the most effective ways to re-engage a customer who is slipping away?