As B2B businesses attempt to get closer to their users and turn their attention to resources, technologies, processes that facilitate that goal, they are facing new hurdles. As customers grow to expect more customer-centricity, companies must align their customer success and product management teams in order to provide users with the most successful experience.
Join us for a webinar on Wednesday, July 24, 2019 at 2pm ET as we examine the key findings from our 2019 survey, Benchmarks for Customer Success + Product Management Alignment, that will bring together a panel of industry experts to:
- Identify the latest benchmarks affecting customer success and product management alignment and what that means for businesses going forward
- Examine common hurdles to facilitating alignment between these departments and how to overcome them
- Provide examples of what best-in-class companies are doing to align these groups to grow their business and become indispensable to their customers