As the customer success field evolves, the need for management and executive roles has become crucial. Professionals looking to fill these roles must start developing strong strategic management skills and have a clear understanding of what it means to be an effective, standout leader in the space. So, what does it take to go from a good customer success leader to a great one? 

Join us for a webinar on Thursday, May 16th at 2pm ET to hear from the experts in the industry as they reveal their secrets to success, what it took to get there, and how you can optimize your own career path in customer success. 

In this webinar, we'll cover:

  • The traits and skills needed to be successful in a leadership role
  • Steps you can take to establish yourself as a thought leader in the space 
  • How you can ensure your entire business realizes the full value of customer success


  • Elizabeth Italiano

    Founder, Managing Director of WnTD Partners

  • Manisha Marberry

    Director of Customer Success at Sprinklr

  • Sherrod Patching

    Chief Customer Officer at Leadspace